Shipping & Returns

Continuing Education Courses

Because our store has implemented the Instant Payment Notification (IPN) system, which allows courses to be accessed immediately after payment of the course fees, without any exceptions we have a NO REFUND policy.

Code Books

Return within 30 days of receipt of the code book(s):

All returns are subject to the following:

  • A restocking charge of 20%.
  • Code Book must be the current edition.
  • Returned code books must be in original and resalable condition.  Hole-Punched content must still be sealed in plastic wrap and any inserts must still be in the binder pockets.  Code Books with binder inserts removed from packaging will not be considered in original and resalable condition and refund request may be refused.

Return after 30 days of receipt of the code book(s):

No returns will be accepted more than 30 days after the product has been received.

Donations to Area II Plumbers JATC

Refund within 30 days of donation:

As a non-profit organization, Area II Plumbers JATC is grateful for donations to help keep our organization running.  Because we are a non-profit, we cannot afford the fees associated with returns.

To request a refund for your donation, please send a written request (by email or mail) to Area II Plumbers JATC Trust.

Any refund of donations will be subject to the fees Area II Plumbers JATC will or has incurred due to the refund.  These include, but are not limited to, chargeback fees, payment processing fees, additional credit card company fees.

Refund after 30 days of donation:

There will be no refunds after 30 days from the date of the donation.


We appreciate your business.  If you have questions regarding your order, please contact Area II Plumbers JATC at (503) 991-5203.

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